Privacy Policy

1. Introduction

Habitat Outdoor Living (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website and services.

 

2. What Personal Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Residential or business address
• Project details (e.g. fencing, gates, measurements, site information)
• Payment or billing information (if applicable)
• Any other information you provide when contacting us or requesting a quote

We may also collect non-identifiable information such as:

• IP address
• Browser type
• Website usage data (via cookies and analytics tools)

 

3. How We Collect Your Information

We collect personal information in a number of ways, including:

• When you fill out a contact or quote form on our website
• When you call, email, or communicate with us
• During on-site consultations or project discussions
• Through cookies and tracking technologies on our website
• From third-party platforms (e.g. CRM systems, marketing tools)

 

4. Why We Collect Your Information

We collect and use your personal information for purposes including:

• Providing quotes and delivering our services
• Communicating with you about your project
• Scheduling site visits and installations
• Processing payments and invoices
• Improving our website and services
• Marketing (only where permitted or with your consent)

 

5. Disclosure of Personal Information

We may share your personal information with:

• Employees, contractors, and installers involved in your project
• Suppliers and manufacturers (where required)
• IT service providers (e.g. website hosting, CRM systems)
• Professional advisors (e.g. accountants, legal advisors)

We do not sell your personal information.

 

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic
• Support marketing and advertising

You can disable cookies in your browser settings, but this may affect website functionality.

 

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

 

8. Access and Correction

You have the right to:

• Request access to the personal information we hold about you
• Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

 

9. Marketing Communications

We may send you marketing communications if:

• You have consented, or
• It is otherwise permitted by law

You can opt out at any time by:

• Clicking “unsubscribe” in emails, or
• Contacting us directly

 

10. Overseas Disclosure

Some of our service providers (e.g. cloud or CRM platforms) may store data overseas. We take reasonable steps to ensure they comply with Australian privacy laws.

 

11. Complaints

If you believe we have breached your privacy rights, you can contact us. We will investigate and respond within a reasonable timeframe.

If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au

 

12. Contact Us

For any questions, requests, or complaints, please contact:

Habitat Outdoor Living
13 Combarton Street, Brendale QLD 4500
1300 668 754
info@allyco.com.au

 

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.